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24/7 Consultation Capture for Law Firms

Turn More Website Visitors Into
Qualified Consultations.

Your next client could be on your website right now. People visit your firm’s website at all hours looking for answers: “Do you handle cases like mine?”, “Can I speak with an attorney?”, “How do I schedule a consultation?”

Captivate gives your website a 24/7 front desk that answers questions using your firm’s approved information, identifies prospective clients, captures their information, and alerts your team—without giving legal advice.
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Smith & Associates — Client Intake
9:30 PM (After Hours)
Prospective Client • Houston, TX
I was injured in a car accident yesterday. Does your firm handle cases like this?
Captivate Assistant
Our firm represents clients in personal injury matters involving motor vehicle accidents. I can provide information about the firm and help you request a consultation. I can’t provide legal advice.
Would you like to request a consultation?
Prospective Client • Houston, TX
Yes.
Captivate Assistant
Great. What’s your name and the best phone number or email for our team to reach you?
NEW CONSULTATION REQUEST
Just now via email
John Smith
📞 936-555-1234 • ✉️ john@example.com
Matter: Motor vehicle accident
Request: Consultation
Dispatched to Attorney Inbox

What Happens When a Potential Client Visits at 9:30 PM?

Imagine someone has just been involved in an accident. They search for a lawyer, find your firm, visit your website, and have a burning question: “Do you handle cases like mine?”

Without Captivate
9:30 PM

Your website has the practice area info, but the visitor doesn't want to hunt through five dense pages. They want immediate reassurance:

  • “Do you handle car accident injuries?”
  • “Can someone speak with me tonight?”
  • “How much does an initial consultation cost?”
Your office is closed. Your phones are off. They click back to Google and contact the next firm. You never knew they were there.
With Captivate 24/7 Front Desk
9:30 PM

Captivate greets them instantly with your firm’s approved policies and boundaries:

  • Confirms your personal injury practice area
  • Clarifies that it provides firm info, not legal advice
  • Collects contact details and case overview
  • Dispatches consultation request directly to your inbox
Prospective client captured while you sleep. Your team reviews the full transcript first thing in the morning.

Don’t Let a Good Prospect Leave Without a Way to Connect

Your website can do far more than display static legal information. It can actively start the conversation, qualify interest, and deliver high-value consultations.

1. Understand

Give prospective clients immediate answers about your firm’s specific credentials:

  • Practice areas & matters
  • Attorney biographies
  • Office locations & hours
  • Consultation process

2. Engage

Visitors have a natural, dignified conversation instead of hunting through five different pages or giving up.

  • Warm, professional tone
  • Instant response 24/7
  • Respectful ethical guidance

3. Convert

When someone wants to speak with an attorney, Captivate collects their contact info and matter details:

  • Full name & direct phone
  • Verified email address
  • Summary of legal situation

4. Alert

Your team receives the inquiry and conversation context directly by email without logging into another complex system.

  • Direct to attorney inbox
  • Complete matter context
  • One-click response

Captivate Doesn’t Give Legal Advice.

And It Doesn’t Pretend to Know What It Doesn’t Know.

You Control the Information Captivate Uses

A generic AI system can generate an answer that sounds convincing—even when it is completely wrong or violates state bar ethics. That is not how Captivate works for your firm.

You provide your website, practice-area docs, attorney bios, FAQs, and firm policies. Captivate uses only that approved information.

  • No Unauthorized Practice of Law: Strict disclaimers that it provides firm information and consultation scheduling, never legal counsel.
  • No Hallucinations or Guesses: If information isn't available, it acknowledges without guessing and provides a path to contact your firm.
  • Annotation Studio: Specify verbatim approved responses for sensitive questions where every word counts.

Your Firm. Your Boundaries. Your Voice.

Captivate respects attorney-client relationship boundaries from the first word. It never guarantees case outcomes, quotes unauthorized retainer fees, or speaks beyond your verified knowledge base.

Strict Ethical Guardrails Active

Turn Your Website Into a Better Intake Channel

Your receptionist can’t be everywhere. Your website can. Captivate engages prospective clients while your staff is focused on practicing law.

🏛️

In Court

Arguing a motion or in trial while prospective clients inquire online.

💼

Client Meetings

Dedicated to current clients without ringing phone interruptions.

📚

Case Preparation

Drafting briefs and conducting depositions in deep focus.

🌙

After Hours

Capturing late-night emergency inquiries while the office is dark.

Your website keeps working. Your team gets the qualified opportunity.

See Captivate on My Website

From Website Visitor to Consultation Opportunity

No anonymous website visitor has to remain completely anonymous.

1

Visitor Arrives

A prospective client lands on your firm’s website after an accident, arrest, or family crisis.

2

Captivate Engages

Instead of simply browsing static text, they can ask questions naturally and receive instant greeting.

3

Captivate Answers

Responses are strictly grounded in your firm’s approved practice areas and credentials.

4

Visitor Shows Intent

They indicate that they want to speak with an attorney or request a formal consultation.

5

Captures Information

Captivate collects their contact details and matter specifics according to your firm's rules.

6

Your Firm Gets Alerted

Receive the consultation request and conversational context directly in your email inbox.

Every Conversation Can Teach You
Something About Your Website.

Captivate doesn’t just capture inquiries. It shows you what prospective clients are actually asking. Look at real conversations instead of guessing.

Captivate Analytics Reveals:

  • Top Client Questions
  • Visitor Intents
  • Friction Points
  • Missing Website Info
  • Consultation Triggers
  • Practice Area Demand
Top Prospective Client Queries Past 30 Days
“Do you handle cases in my county?” 24 asks
“Do you offer free consultations?” 19 asks
“How long do I have to file a claim?” 14 asks
“Do you handle this type of accident?” 11 asks
“Can I speak with an attorney today?” 8 asks
Now you know exactly where your website may be losing high-value prospective clients.

Built for the Way Small Law Firms Actually Work

Your firm doesn’t need another complicated software system. Captivate works alongside the tools you already use: Your Website → Captivate → Prospective Client → Your Inbox

Use Your Existing Site

No website redesign required. Add Captivate with one lightweight code snippet in minutes.

Use Approved Docs

Captivate crawls your current website and accepts practice PDFs, biographies, and firm policies.

Exact Word Control

Use Annotation Studio to lock in exact attorney-approved responses for sensitive questions.

What Could Captivate Handle for Your Firm?

Configure Captivate around your firm’s specific practice areas and approved information.

Personal Injury

Engage prospective clients looking for help with auto accidents, truck collisions, slip & falls, workplace injuries, and wrongful death.

Urgent Consultations
Family Law

Answer general firm questions with discretion and help prospective clients request initial consultations for divorce and custody.

Compassionate Intake
Criminal Defense

Provide approved firm details and capture urgent night-time inquiries for arrests, bond hearings, and consultations.

Time-Sensitive Inquiries
Immigration

Help visitors understand your firm's visa, green card, and naturalization services and guide them toward a formal consultation.

Multilingual Support
Estate Planning

Answer questions about wills, trusts, and probate while booking consultations for clients planning their family legacy.

High-Value Consultations
Employment Law

Help employees and businesses determine whether your firm handles severance, discrimination, or wage claim matters.

Matter Qualification

The Difference Is Not the Chatbot

There are plenty of generic chatbots. The real value is what happens after the conversation begins.

Visitor asks a question
Captivate answers from approved docs
Visitor indicates interest
Captures contact details
Your team gets opportunity
Your firm decides next step

One New Client Can Make Captivate Worth It

You don’t need thousands of conversations. You don’t need to replace your firm’s existing marketing. You don’t need to automate your attorneys. You simply need to avoid losing high-retainer opportunities because nobody was available when a prospective client arrived.

$5,000 – $50,000+
Average Legal Matter Value
$29 / month
Captivate Standard Plan
1 Single Case
Pays for Years of 24/7 Coverage

Captivate isn’t your lawyer. It isn’t your receptionist.
It’s the first conversation. And it ensures that conversation never has to wait until tomorrow.

See Captivate on My Website

Transparent Pricing for Law Firms

Ready to give your law firm a 24/7 digital front desk? Start your 14-day free trial. $0 to start. No credit card. No long-term commitment. Cancel anytime.

14-Day Free Trial

Experience 24/7 client intake risk-free on your firm’s website.

$0 / 14 days
  • 1 Dedicated AI Assistant
  • Practice Area Web Crawling
  • Consultation Request Ingestion
  • Firm Branding & Custom Styling
  • Direct Email Alerts to Attorneys
  • Basic Dashboard Analytics
See Captivate on My Website

Premium Plan

For multi-partner firms or offices handling high inquiry volumes.

$89 / month
  • 3 Dedicated AI Assistants
  • 50MB Grounding Document Storage
  • Spanish & English Multilingual Intake
  • Priority Consultation Dispatch
  • Advanced Client Intelligence Analytics
  • Priority Onboarding Support
Get Premium Plan

Your Attorneys Don’t Need to Be Available 24/7.
Your Website Can Be.

Every prospective client who visits your website represents an opportunity to begin a relationship with your firm. Captivate makes sure they have someone to talk to: answer questions, capture inquiries, and alert your team—even after the office closes.

See Captivate on My Website

14-day free trial • No credit card required • Live in 10 minutes

Have Questions About Captivate? Let's Talk.

Want to see how Captivate would work for your firm's specific practice areas? Send us your information and we’ll show you.

We’ll get back to you shortly.