Don’t let the next customer disappear because nobody was there to answer. When a homeowner visits your website at 9:47 PM because their AC stopped working, they don’t want to wait until tomorrow.
It’s 10:43 PM. A homeowner’s AC has stopped working. They Google your company, visit your website, and need answers fast.
The homeowner visits your website with urgent questions:
Captivate greets them instantly with your business rules:
Captivate talks with website visitors when you’re unavailable. It answers questions using your website, service information, pricing, FAQs, and business-approved content. When a visitor becomes a real opportunity, Captivate captures the lead and sends the details directly to you.
Most home-service businesses don’t have a traffic problem. They have an availability problem. Your website is working 24 hours a day, but your team can’t be there every time someone has a question. Captivate fills that gap while you're busy running your business.
Up in an attic, under a sink, or in an electrical panel where answering the phone is impossible.
Focusing on the road without fumbling with pen, paper, or missed voicemails.
Enjoying uninterrupted family time without customer anxiety.
Resting easy knowing late-night emergencies are greeted and captured immediately.
Never sending second or third callers to a frustrating voicemail black hole.
Enjoying your time off while your digital front desk continues winning jobs.
While you’re off the clock, Captivate is still talking to your website visitors.
See Captivate on My WebsiteThree simple stages that turn anonymous website browsers into confirmed service appointments.
Give homeowners immediate, accurate answers to common friction questions so they don't bounce to a competitor.
When a visitor wants to book service, request an estimate, or get emergency help, Captivate collects everything you need:
You don’t have to sit in another complex software dashboard. Captivate delivers the opportunity directly to where you work:
Every conversation gives you another window into what homeowners actually care about. Captivate turns real customer conversations into a roadmap for a better website.
Customer questions reveal:
AI is only useful if you can trust the answer. Home service contractors cannot afford a chatbot making up prices or quoting wrong service areas.
Captivate is engineered around your approved business information. You provide your website, service sheets, pricing guidelines, FAQs, and documents.
And when it doesn’t know?
It doesn't make something up. Instead, Captivate tells the homeowner it doesn't have that specific detail
and connects them with your team to follow up.
Captivate works particularly well for businesses where customers need answers quickly and the people who can answer them are usually busy on a job.
Capture urgent AC breakdowns, heating failures, and system replacement opportunities around the clock.
Emergency Repairs & ReplacementsRespond to burst pipes, backed-up drains, and water heater emergencies—even after midnight.
Urgent Service DispatchAnswer service-area questions, panel upgrade inquiries, generator installs, and outage emergencies.
Safety & EstimatesEngage homeowners researching leak repairs, storm damage inspections, and full roof replacements.
High-Ticket ConsultationsAnswer treatment questions, reassure squeamish homeowners, and capture contacts ready to schedule.
Recurring Service InquiriesEngage distressed property owners who need immediate mitigation for water, fire, mold, or storm damage.
Critical Immediate DispatchCapture trapped drivers and homeowners seeking urgent spring repairs or new door installations.
Same-Day Urgent RepairsAnswer seasonal maintenance questions and capture new hardscaping, irrigation, and project inquiries.
Commercial & ResidentialHandle recurring chemical questions, equipment pump diagnostics, and new weekly route inquiries.
Maintenance & EquipmentCaptivate doesn’t require you to replace your existing website. It works seamlessly with the site you already have in three simple steps.
Enter your website address. Captivate automatically reads your existing pages and creates a custom business knowledge base in minutes.
Upload service sheets, FAQs, pricing guidelines, warranties, or service area lists you want Captivate to strictly follow.
Paste one small snippet onto your website. No developer required, no complex IT project, no rebuilding your website.
A simple conversation. Not a complicated 12-field form. Not another page they have to hunt down. Not a phone number they have to remember to call tomorrow. They ask. Captivate answers. They decide. You get the lead.
If you’re ready to put Captivate on your website, start your 14-day free trial. $0 to start. No credit card. No long-term commitment. Cancel anytime.
Experience 24/7 lead capture risk-free on your home services website.
Perfect for active contractors seeking 24/7 coverage & emergency lead alerts.
For multi-location contractors or businesses with high chat volume.
You built your business around answering the phone, showing up when customers need you, and getting the job done. Captivate helps your website do the same thing: answer questions, capture opportunities, and alert you 24 hours a day.
14-day free trial • No credit card required • Live in 10 minutes
Want to see Captivate working with your business information? Have questions about setup? Send us your information and we’ll show you how Captivate could work for your website.